When you contact plumbers for assistance with a plumbing problem, one of the questions that they may ask you relates to if you are having a plumbing emergency. Not all plumbing issues, however, are plumbing emergencies, since some issues can be easily remedied.
However, if you have a true plumbing emergency, you want to be proactive in describing your problem and finding the right plumber who will respond to your call for help as soon as possible. With this in mind, it is important to understand what constitutes a true plumbing emergency.
Possible Damage to the Home
One of the primary criteria that may be in place for a true plumbing emergency is if there is potential water or sewer damage being inflicted on the home. For example, a leaking pipe or a sewage back-up issue are both events that can cause significant damage to the home if they are not dealt with promptly. You may need to turn off the main water valve if you have a water leak to prevent additional water from seeping into your space until help arrives.
Your Ability to Use Plumbing Features
Another factor that may create an emergency situation for you relates to the use of plumbing features in your space. If you only have one toilet and the toilet is clogged, this could be an emergency. However, if you have three other toilets and the limitation of one use is only an inconvenience, this is not an emergency.
You could easily wait for help to arrive at the next available routine appointment time. If the toilet is overflowing onto the floor and you cannot get it to stop, this is an emergency regardless of how many toilets you have available.
Seeking Professional Help
These are only a few of the many situations that could be considered plumbing emergencies. If you believe that the issue is an emergency, you can contact Newcastle plumbers that offer around-the-clock services, like those from PRO Hot Water Service.
The person who answers the phone will be able to help you to determine if you have a true emergency situation that requires immediate help or if you can wait for the next available appointment at a normal business hour.
Sources
What is an Emergency Plumbing Repair?, PlumbingInfo.org
What To Do in a Plumbing Emergency, Angie’s List
